Smarter AI-powered care management
for every care provider
CareOS brings recruitment, workforce compliance, AI scheduling, personalised care and medication management, CQC readiness and finance into a single platform — across Home Care, Supported Living, Care Homes, Children's Homes and Staffing Agencies.
One platform, five care sectors
Each sector gets its own purpose-built workspace on one platform — every module included, nothing bolted on.
Everything your care organisation needs
One platform for every part of your operation — from the first client assessment to the final payroll run.
Core care management
Care plans, scheduling, unified care records, daily logs and eMAR deliver the complete digital care record for every service you run.
Recruitment and onboarding
Manage your care recruitment pipeline with applicant tracking, references, right‑to‑work checks, and automated onboarding tasks from a single dashboard.
Workforce compliance and HR
Keep your workforce compliant with live tracking of training, references, visas, leave, supervisions and appraisals in one HR management module.
AI‑powered scheduling
Smart rostering uses AI to match staff on continuity, skills, preferences and travel time — across home visits and rostered shifts alike.
Compliance and training matrix
Use a live training and compliance matrix to see every staff member’s status, with automated alerts to keep your team CQC ready.
Inspector portal
Share read‑only care plans, logs, medications and compliance records in a secure, time‑limited portal for CQC inspections and audits.
Medication and safety
Manage full medication profiles with eMAR software, PRN tracking, controlled drug workflows and AI‑powered safety alerts for interactions and adherence.
Behaviour support
Record and monitor behaviour support plans alongside care plans to provide positive behaviour support in any care setting.
Family portal and messaging
Families can view visit updates, medication records and daily care logs in real time and message the care team securely from any device.
Reporting and finance
Build custom care reporting and track KPIs; handle payroll, invoices, holiday pay and margin analysis without leaving the platform.
Carer mobile app
A native carer app lets your team manage schedules, check in/out, view notes, record observations and update medications on the go.
Platform and security
A secure care platform with multi‑tenant isolation, role‑based access, audit logging and encrypted file storage keeps your data safe.
See how CareOS compares in your sector
Every care setting has its own incumbents. We compare CareOS against the software your sector actually uses — capability by capability.
Moving from another system? We handle it — free.
Migration is the biggest reason providers stay stuck on software they’ve outgrown. So we take the whole job off your plate.
Share your exports
Send us exports from your current system — or let our guided importers pull the data directly. Purpose-built adapters for common UK systems, plus spreadsheet and document imports with AI extraction.
We migrate everything
Clients, care plans, assessments, schedules, medication records and staff — mapped and imported by our team, and checked with you record by record.
Go live in days
Most agencies are live within days, not weeks. Your team reviews everything before switchover, and your old system stays untouched while you check.
Coming from Birdie, Nursebuddy, OnCare or RoundSys? See exactly what moves — or read our guide to switching from any system.
Every feature. One simple subscription.
Other platforms charge extra for eMAR, compliance tools, reporting and payroll. With CareOS, everything is included from day one — with pricing tailored to the size and shape of your service.
Everything included
No modules to unlock. No upgrades to buy. You get the full platform.
Recruitment and workforce
- Applicant tracking (ATS)
- Automated reference collection
- Onboarding workflows
- Right-to-work verification
- Skills and training matrix
- Induction and probation tracking
- Appraisals and supervisions
- DBS and document expiry alerts
Scheduling and care delivery
- AI rota generation
- Multi-factor carer matching
- Recurring visit patterns
- Live map and GPS tracking
- Conflict detection
- Sick cover suggestions
- Care plans and daily logs
- Task planning and care rounds
Compliance and CQC readiness
- Compliance matrix
- Document expiry alerts
- Incident workflows
- Consent tracking
- Risk assessments
- Audit logs on every record
- AI-generated CQC policies
- Inspector portal
Medications
- Full eMAR chart
- PRN workflows
- Controlled drug workflows
- Witness tracking
- Stock tracking and alerts
- Medication rounds
- Overdue-dose safety alerts
- AI medication insights
Finance and payroll
- Invoicing and payroll
- Advanced rate rules
- Holiday pay management
- Travel cost tracking
- Margin per client analysis
- Council CSV exports
- Funder-aware billing
- Payroll aggregation reports
Reporting and analytics
- KPI dashboards
- Custom report builder
- Staff performance analytics
- Compliance reports
- Agency analytics
- Exportable data
Portals and engagement
- Family portal with messaging
- Inspector portal
- IRO portal (children's)
- Employer client portal (staffing)
- Secure team messaging
- Family satisfaction surveys
AI and automation
- SmartRota AI scheduling
- Explainable carer matching
- AI medication insights
- AI CQC policy generation
- Document OCR import
- Postcode capacity checks
What others typically charge extra for
CareOS — everything included
Most platforms sell the basics, then bill separately for every module. CareOS includes recruitment, care, eMAR, compliance, finance and reporting in one subscription — nothing to unlock later.
Frequently asked questions
Have a question not answered here? Contact us
What makes CareOS different from other care management software?
CareOS is built as a complete operating system for care providers — Home Care, Supported Living, Care Homes, Children’s Homes and Staffing Agencies — not just a care recording tool. While most systems focus on care plans and visit logging, CareOS also includes recruitment, workforce compliance, AI scheduling, finance, and reporting in one platform.
Does CareOS include all features or are there add-ons?
CareOS includes every feature as standard on one all-inclusive subscription. Unlike many care software providers that charge extra for eMAR, reporting, or compliance tools, CareOS gives you everything without add-ons or feature tiers.
How hard is it to switch from our current provider?
We make switching painless — and free. Our team handles the whole migration: clients, care plans, assessments, schedules, medication records and staff, using purpose-built importers for common UK systems plus document and spreadsheet imports. Most providers are live within days, not weeks, and you review everything before switchover.
Does CareOS support CQC inspections?
Yes. CareOS is designed for CQC readiness. You can generate compliance reports instantly and provide inspectors with secure, time-limited access to records through the inspector portal.
Does CareOS support eMAR and medication management?
Yes. CareOS includes a full eMAR system with medication profiles, PRN workflows, controlled drug tracking, and safety alerts. It is built to reduce medication errors and improve compliance.
Is CareOS secure and compliant with UK regulations?
Yes. CareOS is GDPR compliant and hosted in the UK. It includes role-based access control, audit logs, and secure data storage to protect sensitive care data.