Home care management software that runs your whole agency
CareOS brings visit scheduling, AI rostering, care plans, eMAR, recruitment, workforce compliance, family updates and invoicing into one platform — so your team runs the agency from a single login.
Everything domiciliary care agencies need
Purpose-built for home care — not adapted from another care setting.
AI-powered rostering
SmartRota matches carers to visits on continuity, skills, availability and travel time — and shows you why each match was made.
Visit scheduling & templates
Recurring visit patterns, double-ups and edit-with-scope tools keep a complex weekly schedule accurate without spreadsheet gymnastics.
Care plans, assessments & documentation
Digital needs assessments flow into personalised care plans with outcomes, risks and tasks — with visit notes, observations and a one-click consolidated care plan keeping every client's documentation in one place.
eMAR & medication safety
Full eMAR with PRN workflows, stock tracking with auto-decrement, overdue-dose alerts and an office safety net that flags meds no visit will cover.
Live map & visit verification
Real-time visit tracking with GPS check-in and check-out, so the office always knows care is being delivered where and when it should be.
Staffing, recruitment & onboarding
Built-in applicant tracking, automated reference collection, right-to-work checks and onboarding tasks — staffing and recruitment handled without a separate ATS.
Compliance & training matrix
A live matrix of training, documents, supervisions and appraisals with expiry alerts keeps every carer inspection-ready.
Family portal & messaging
Families see visit updates, care logs and medication records in real time, and message the office securely from any device.
Inspector portal
Give CQC inspectors secure, read-only, time-limited access to care records and compliance evidence — no logins to provision.
Invoicing, payroll & funding
Rate rules by funder, invoicing, payroll with holiday pay and mileage, council CSV exports and margin-per-client analysis in one place.
Enquiry-to-care pipeline
Capture enquiries and run an instant postcode-and-time capacity check, so you can answer local-authority brokerage requests in minutes.
Carer mobile app
A native app for schedules, check-in/out, care notes, observations, body maps and eMAR recording — designed for care work on the move.
CareOS vs home care software
See how CareOS compares with Birdie, Nourish, PASS, Log my Care and Nursebuddy across every capability that matters to a domiciliary care agency.
Comparison based on publicly available product information and published feature documentation at the time of writing. Products evolve — always verify current capabilities with each vendor.
Weighing up the options? the best domiciliary care software UK, ranked and compared.
Buyer’s guides for domiciliary care agencies
Plain-English guides to choosing and running the software behind home care.
Switching from another system?
Our team migrates your records for you — clients, care plans, schedules, medication records and staff — free of charge, and usually within days rather than weeks. You review everything before switchover.
Coming from Birdie, Nursebuddy, OnCare or RoundSys? See exactly what moves. Or start with our guide to switching from any system.
The full CareOS platform, included
Every sector runs on the same platform underneath — every module included, unlimited staff accounts, and a published home care price from £9 per client per month that slides down as you grow.
- Recruitment & applicant tracking
- Workforce compliance & training matrix
- Rostering & scheduling
- Invoicing, payroll & finance
- Secure messaging & family engagement
- Reporting & KPI dashboards
- Audit logs & role-based access
- UK hosting & GDPR compliance
Home Care — frequently asked questions
What is home care management software?
Home care management software runs the operational side of a domiciliary care agency in one system: visit scheduling and rostering, care plans and documentation, medication records, staff recruitment and compliance, family communication and invoicing. CareOS covers all of these as standard, so an agency doesn't need to stitch together separate rostering, care-planning and back-office tools.
Is CareOS home care agency management software or just rostering?
The whole agency. Alongside AI rostering, CareOS handles care planning, eMAR, home care documentation, staffing and recruitment, training and compliance matrices, family updates, enquiries and finance — one login for coordinators, carers, managers and the office.
Does CareOS replace separate staffing and documentation tools?
Yes. Built-in applicant tracking, reference collection and onboarding replace standalone home care staffing software, while digital care plans, visit notes and observations replace separate documentation systems — so records and rosters live in the same place and stay consistent.
Is CareOS suitable for new and growing home care agencies?
Yes. Every feature is included as standard on one all-inclusive subscription, so a newly registered agency gets the same platform as a large provider — home care starts at £9 per client per month on a 24-month price lock, with a £100 monthly minimum and a published sliding scale that lowers your rate as you grow.
Does CareOS help with CQC inspections?
Yes. Compliance matrices, audit logs and care records are inspection-ready at all times, and the inspector portal gives CQC secure, time-limited, read-only access to the evidence they need.
Can we migrate from Birdie, Nursebuddy or another system?
Yes — and migration is free. Our team handles the whole move using purpose-built importers for common UK systems plus document and spreadsheet imports: clients, care plans, assessments, schedules and medication records all come across, usually within days rather than weeks, and you review everything before switchover.
Does the eMAR work for complex medication regimes?
Yes. CareOS supports scheduled, PRN and variable-dose medications, round-based timing, stock tracking, controlled-drug workflows and automatic alerts when doses are overdue or no visit covers a due medication.
How does AI rostering actually help?
SmartRota builds rota suggestions from continuity, skills, availability and travel time, flags conflicts, and explains every match — cutting hours of manual rostering while keeping humans in control.
More questions? Read the full FAQ or talk to our team.
CareOS across every care setting
Properties, tenancies, shifts, Active Support and MCA/DoLS for 24/7 services.
ExploreAdmissions, care charts, clinical monitoring, rotas and payroll for residential and nursing homes.
ExplorePlacements, daily logs, Reg 44, Annex A and outcomes for Ofsted-regulated homes.
ExploreShift booking, client portal, timesheets and invoicing for care staffing agencies.
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